Every piece of your personal information is kept under the highest protection at Quetex. Find out what data we collect, how we use it, and how we keep it secure — all explained here in plain English.
Our commitment: Quetex believes your privacy is a fundamental right. We treat your information with respect and ensure it receives the highest level of protection.
Welcome to the Quetex Privacy Policy. This policy explains what information we collect when you use the Quetex platform, how it is used, and the steps we take to keep your data safe.
By registering with or using Quetex, you agree to this Privacy Policy. We recommend reading the policy in full and reaching out to our support team with any questions.
This Privacy Policy applies to all Quetex services — including the website, mobile app, Live Casino, Sports Betting, bingo, and other gaming services. We comply with international data protection laws.
Quetex collects only the information that is necessary — what we need to deliver our services, maintain security, and meet legal obligations. The categories of data we collect are described below.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Bet history, win/loss records | Responsible Gaming Monitoring |
Quetex uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.
Important: If Quetex wishes to use your information for marketing purposes, your explicit consent will be obtained beforehand. You can opt out of marketing communications at any time.
The Quetex website uses cookies and similar tracking technologies. Cookies are small text files saved to your device that help enhance your browsing experience.
You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.
Quetex follows industry-leading technology and practices to protect your information. Our security systems are continuously updated and monitored.
In the Event of a Security Breach: In the event of a data breach or theft, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
Quetex retains your information only for as long as necessary. Data is not kept beyond what is required for service delivery and legal obligations.
As a Quetex user, you have specific rights over your own information. To exercise these rights, please contact our support team.
You have the right to know what information we hold about you and to receive a copy of it.
If your information is inaccurate or incomplete, you can request that it be corrected.
You may request the deletion of your personal data in certain circumstances.
You may request that the use of your data be restricted in certain circumstances.
You have the right to receive your information in a structured, portable format.
You can object to your data being used for marketing or any other purpose.
Quetex strictly does not collect information from anyone under the age of 18. The protection of minors is our highest priority.
Quetex is strictly for users aged 18 and above. If we discover that a minor has registered, that account will be closed immediately and any collected data will be deleted.
If you believe your child is using Quetex, please notify our support team immediately. We will take prompt action.
Quetex may update this Privacy Policy from time to time — due to legal changes, new services, or security improvements. You will be notified in advance of any significant changes.
For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team will respond within 48 hours.
Email
[email protected]
Response Time
Within 48 hours
Every data point is protected at Quetex — we ensure your experience is safe and transparent.
Every piece of your data is protected with 256-bit SSL/TLS encryption — bank-grade security, guaranteed.
A rigorous identity verification process prevents fraud and scams, keeping all users protected.
Quetex never sells your personal information to third parties — that is our core commitment.
Access, correct, or delete — you have full control over your information.
An independent team of experts regularly audits our systems to identify and address any vulnerabilities.
No complex legal language — all our policies are written in plain English so every user can understand them.
Play Responsibly: Gaming is for entertainment only — not a source of income. Set your limits. If you need help, contact our Responsible Gaming Visit the page.